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By David, 22 January 2012 19:02

It is one of the two basic services that characterize the formula bed and breakfast and therefore deserves special attention.

The service is to offer overnight guests, in days and hours specified by us, the use of a bedroom and bathroom.

When booking, check the actual availability of the room for the period requested by the customer and that what we have to offer matches your needs.

To avoid blunders that could put us in great difficulty, however, it falls into what is commonly called overbooking (or accept a booking error meant to a room previously reserved for other), we can avail ourselves of how efficient a practice weekly diary (weekly planner), or (for the most computationally equipped) use the various free and commercial tools readily available online.

In this article has already been described what should be the furnishings for a bedroom designed for the reception of our guests, as well as those intended for the bath.

Were then listed in the laundry items that make up the kit supplied and the frequency with which must be changed, then we finish with the services that the use of these two environments involving.

The first one is to look on the cleanliness of environments.

Guests will find perfectly clean and tidy their rooms, already equipped with the various changes of underwear.

Should have booked for several days, we will perform some daily tasks such as airing the room, reorder the bed, empty the trash bins and ashtrays (in the case where it is allowed to smoke in the room), and then verify that all parts are of indispensable as toilet paper and soap.

To do this we must inform the customer of a time when you must leave the room to allow it to carry out these activities.

Room cleaning should be done at least twice a week, subject to different requirements and specific legislation on B&B their region.

In the event that the guests have to share the bathroom with our family, checking the status of general hygiene and cleanliness of health are made daily.

We will devote particular attention, during the stay of our guests, in grant him peace of mind, trying to limit the possible nuisance and excessive noise at home and outside.

Wanting to emphasize that we are not obliged to offer anything more than a bedroom and a bathroom cozy and clean, surely we can add value and give a more exclusive to our Bed and Breakfast added services through those that define optional.

• The alarm clock in the morning; if you do not want to do it in person might buy a small bedside alarm clock, easy to use leave in the guest room. A small fee will be greatly appreciated and will add a homely touch.
• The safe; directly into the chamber or alternatively take custody of the valuables of clients and store them in a safe place in our house until the time of their departure.
• The hairdryer; they can now buy all sizes and at very reasonable prices, surely one of the most appreciated services.
• The tray of invitation; where the regional regulations permit it may be composed of a kettle, cups, sugar bowl, some tea bags, to prepare hot drinks to your liking.

Surely small things but have the advantage of adding value and comfort, improving both the service and we intend to offer both the image of our business.

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By David, 31 December 2011 14:10

The bed and breakfast are among the major services provided to tourists by a bed and breakfast.

These play a significant aspect, qualifying and characterizing this type of activity.

This does not mean that they can be integrated with other services that are called secondary, but that in some cases can play a fundamental role in directing the choice of users to our structure compared to other, further enriching the’offer while remaining optional.

This helps to distinguish the proposed additional competition and allows to turn to particular types of customers.

It must be said that even with the basic benefits and some little extra attention, we can transmit and instill in those who choose to stay, that heat and family climate that always a greater number of tourists search, leading them to favor structures such as bed and breakfast experiences more than other aseptic.

E’ important to be aware that regardless of the choices that we have decided to follow is always necessary to prove to the expectations of our Guests, because it is the quality of services that the operator of accommodation family finds its value added.

Welcome our guests

Definitely one of the most important steps related to the activity of a manager bed and breakfast is that relating to the reception.

Beyond the completion of the necessary bureaucratic procedures is precisely the moment when you define what type of report you want to establish with them, through the attitude with which we propose.

Being friendly, courteous and helpful becomes a prerequisite, into account the fact that they are to legitimize the existence and survival of the same.

Leave a clear understanding of choosing us to be thankful, does nothing to improve mutual understanding and friendly relationship we are going to establish.

At the same time our readiness should not intrude into an attitude of total surrender.

If you are faced with customers who are particularly demanding and excessively petulanti, the banks and say we do this with polite firmness to what extent it is possible to meet their demands.

The welcome will then be informal and friendly, wonder how was the trip, if they have encountered difficulty in getting our house, also, although not absolutely required by our, will likely be very grateful if you offer a drink hot or cold accompanied by a sweet or a salty snack, thus allowing our guests to rejuvenate some’ from the trip and make them feel at ease.

This will help to familiarize and understand who we are faced; People are demanding or simple, hardcore or casual travelers, and so on, moreover, significantly improving our image.

Among the foundations of a good welcome include the ability to provide future guest, at the time of booking, All those useful information for easy access and the home telephone numbers to contact in case any problems arise during the trip.

Clearly we will find in the house waiting for them and you should also have other family members that play a role that puts them in direct contact with customers.

Whereas the bed and breakfast is an activity type that must be reconciled with other family commitments, and sometimes with other work, valutiamoli carefully and establish on the basis of these which is the best time slot to be allocated to the reception, communicating during booking.

Obviously it is imperative to consider some flexibility related to the needs of the customers themselves; usually, those afternoons and evenings are the best times and meet the needs of both parties.

Once so, and after having received, accompany them to their room and help carry our bags; the room will be perfectly in order and ready to offer accommodation to newcomers as indicated suggested in this article.

We will show him the bathroom for private use, or what in common, depending on the type of our offer; will be of paramount importance in this second case immediately and clearly indicate the space reserved solely for them.

Proponiamogli let us know when they will be available to show the rest of the house, any other services that we provide and communicate the time that breakfast is served and when it must leave the room the day fixed for the departure.

It will be useful and even professional and acceptable, report this information on a personalized card, or on letterhead, to leave the chamber along with numbers and other useful information.

Then if they wish, We also provide information on major Tourist attractions found in our area, as well as on local and restaurants recommended by us, only after they have known and visited in person though, in order to ensure the accuracy and reliability of our recommendations.

At this point, we say goodbye and leave so that our guests can cool off and relax a bit '.

You will think that this is particularly frantic moments, due to the concentration of so many tasks, but, experience put us at ease soon, allowing us to perform them in a surprisingly fluid.

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By David, 20 November 2011 20:57

If you are planning to open a Bed and Breakfast after the premises previously made has come now time to consider the Main instrument your new job, trying to do an objective analysis of your home.

• How

First of all you should try to respond with the utmost sincerity and objectivity to a fundamental question; my house has the basic requirements to accommodate the tourists?

Being in possession of considerable capacity for entertainment or just good will are not sufficient to satisfy the customer if you offer then that did not meet their expectations.

Those who attend Bed and Breakfast are often the true lovers of this form of Hospitality.

• As should be

In Italian There are different types of housing structures, that may be designated for the reception and each has its own characteristics and prerogatives: houses, historic homes, apartments in town houses and so on.

E’ every possible way to assess your home by identifying common parameters.

• Where is

The area you live in has particular interests or already have a tourist flow?

If yes then it is good sign.

In places where there are many tourist facilities are already existing traditional (Hotels, hotel, residence, etc..)?

You are easily accessible by common transportation or close to roads and highways?

If you are in town there are green spaces close to you as well as historical attractions, artistic or recreational (museums, theaters, playgrounds)?

Consider that your guests (unless you are engaged to customers who travel for work obligations) I'm on vacation and then will want to relax.

• Spaces outside the dwelling

You can put at the disposal of the guests who will come to you with your own transport one car, or a parking garage adjacent to the building or?

Especially in cities, is an important factor.

Do you have a dedicated space (a garden or terrace) where your customers could possibly stay and eat breakfast on sunny summer days? Represent significant added value.

• Interior spaces

How many bedrooms that you can make available to your customers?

If it is a single room is large enough to be able to accommodate a third or a fourth bedroom?

Although not mandatory, would accommodate a family with children.

As you will find the rooms for guests? Bright? Well heated? The comfort, the feeling of warmth and comfort is essential for those seeking a family atmosphere.

How many bathrooms you have in your Bed and Breakfast? Although not required rooms with private bathroom are definitely the most popular and may have a different price given by the exclusivity of the service.

The common areas (kitchen, dining room, stay) Spacious and comfortable? Since the morning breakfast included in price or in case your guests remain in the house for any reason, will often share the same spaces.

If you decide to accept animals that accompany your clients have adequate space to fix them and avoid that annoy other people who attend? They can be internal to the house or in an outdoor area, the important thing is that it is repaired for the night. Many people love their animals and take them with them on vacation.

• Regulations and constraints

It must have to ensure the equipment to the regulations states that each region is good practice to, If you were to tackle the work from scratch or upgrading, contact with companies that are duly registered at the Chamber of Commerce or at’Register of small businesses of your province and once completed the work request Declaration of conformity signed by the head of.

With regard to the maintenance, the concept must cover the entire house: plants in fixtures, from the garden furniture.

This should be cleaned periodically to prevent deterioration of your home. A wild garden, windows, peeling paint or leaky faucets there will certainly make a good impression with visitors.

• Insurance

Ensure your guests from damage caused both inside and outside the structure is not an option. Get insurance is in fact required in order to obtain the necessary permits to open the Bed and Breakfast. The proposals of the various companies now contemplate appropriate packages and targeted precisely for this type of activity. The advice is to take more than one quote and choose according to the relationship between price and guarantees insurance coverage offered.

• L'arredamento

This is definitely the most enjoyable and creative focus that. Do not forget to have a personality, your, to make the premises as comfortable as possible, Warm and cozy. This not only allows you to differentiate yourself from the competition but also to remind you, while striving to stay consistent with the prerogatives and the overall style of the house. If you are looking for ideas, even the furniture that you can find magazines on newsstands can help give you great suggestions. If you own outfits and dishes never used the fruit of wedding gifts and bequests, can be an excellent opportunity to start using them, so you can save on the budget and at the same time give a touch of tradition in the most.

• The rooms

The bedrooms are of considerable importance both in their conformation and furnishings. E’ here above all that will decide the quality of sleep that your property is able to offer and hopefully will be spacious enough to hold without hindrance the furnishings required, such as / the bed / s, a small table with two chairs, at least one table (rather, two, one on each side), due lampshade, a cupboard or a chest of drawers for storing clothing.

• The bathroom

What is shared or private use should always be kept hygienically perfect. Include a sink, and WC,a bathtub or shower (the one or the other must be equipped with button or rope alarm call), a wall mirror, storage cabinets and towel rails.

• The laundry

The laundry room will be immaculate, in perfect condition and suitable to the season or weather conditions. E’ should remain available blankets and pillows. The exchange rate can vary from once every three days to once a week, must always return to any customer.

Likewise, the towels that will consist of a bidet towel, by a face and a bath towel.

For tasks from washing laundry, you might even think of establishing an agreement with a laundry of your confidence that you could get discounted rates.

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By David, 18 November 2011 18:19

THE HOUSE TODAY | CROSS OR DELIGHT?

Speaking yesterday with a friend I was bombarded with questions about this as I opened my Bed and Breakfast; when, because, wherefores ...

The reason for this questioning was determined by a series of economic difficulties is finding, accentuated by the dreaded possibility that is increasingly materializing, in our Country, an asset on the house and the reintroduction of the ICI. Taxes which will consequently be directly proportional to the size of the same.

My friend lives in a nice big house left him an inheritance from parents who bought it when the design of living spaces linked to the size of the families were very different from today.

Wanting not go too far in time, few decades ago, households, consisted of a greater number of people were creating and building companies in the country and city living spaces with time and social changes have reduced more and more.

Having your own home has always involved a cost to the owners, but these over the years, increased exponentially, Up to the present situation in which to own an apartment or other type of housing for medium and large hemorrhage may be incurable in the family budget.

My friend tried to sell, and then considered buying a much smaller apartment for himself and his wife (now expecting their first child), but without results because of the difficulties attributed to the crisis that slows purchases.

The conclusion of his argument docked to a problem common existential;

work to live or live to work?

To this he added a more modern and current;

work at home or work to home?

I also, as many, I had to make a virtue of necessity, and although it was always attracted by employment is in tourism sector, the transformation of my home in Bed and Breakfast takes its cue from the need to draw financial support from a structure that otherwise would have been a bottomless pit in which to pour all my resources until their complete exhaustion.

We then passed the evaluation of a possible solution;

how to transform your home into an asset by turning it into an accommodation?

There are passages, however, obliged to follow that are necessary to optimize the implementation of the project, lay the right foundation and obtain adequate assurances that the result is satisfactory at least, until reaching to obtain, in time, experience to improve and evolve increasingly.

These include:

1. The design and the project; the necessary questions to ask yourself to really understand what you are able and want to do, the people who will be involved (if you can count on help from family or you are forced to fend for themselves, What are the current impediments and if there are none which resources you have available to proceed.
2. General analysis of feasibility; an approximate but realistic assessment of available resources represented by the capital, goods and labor to be found in the first year, in subsequent years and a forecast of success / gain respectively, to external factors. We must consider the impact that the project will have on the local market of already present’tourism, such structures are active and what is the question posed to the affected area. Assess how many and which ultimately there are real possibilities to continue the project based on personal perception and knowledge current. At this stage it is crucial to contact friends and acquaintances who have already gone down this road or to experts who can provide the feedback and advice. E’ plain fact beginning to have no clear ideas and not enough to know the problems you will face.
3. Il Business Plan; describing the business idea (yes, well a Bed and Breakfast is an even smaller) and allows evaluation.

Represents an effective way presented the project to any interested parties such as lenders or;

• external financiers (banks or government agencies that provide special funding or subsidized);
• financing partners;
• customers;
• market.

A business plan allows us to better focus on goals and strategies, forecasting and planning of costs and revenues, monetary income and expenditure for the definition of optimal results. An enterprise budget estimates do not differ much in content and mechanisms from the budget of a family. We need to think and use common sense, As in all things, before spending money.

You can then switch to the actual construction of the project through;

1. The information; bearing in mind that in Italian not yet exist unique tourist and also nationally to start the business of running a Bed and Breakfast we must refer to all federal. E’ take place at the’Department of Tourism in your region, in particular to’Office accommodation hotel and non hotel finding information on the procedures and agencies to contact to be in compliance with your business.
2. The action; collected information and completed the paperwork we proceed with the restoration of the house. If the renovations require it must provide the local council or public body in charge of receiving the printed form - the so-called statement of activities beginning - With which you provide information about the changes that you wish to make to its structure and to be in line with the directives imposed by regional and municipal legislation.
3. The deepening; through consortia, circuits that collect Bed and Breakfast in Italia and the many resources available on-line represented by the forum, from portals and bloggers like me who else do they write?
4. The promotion and marketing; last phase of the process but not the least important, as any activity related to tourism but especially a Bed and Breakfast, would not hope to survive for long without the support of this activity. For promotion it means all those actions to promote the knowledge and the purchase of a product or service. That's your business will be managed directly by you or by others. For marketing Instead it means selling real products or services and this can be done directly or through intermediaries specialized.

In the next article we will evaluate the “tool” itself, which will allow you to take your new job; THE HOUSE.